Hi, You can click the network devices, and then select the specific device and go to the details page to get the IP address. Good day.

Hi, We have released an internal firmware, which you can install and give it a go. For the download link and upgrade instruction, please email our tech support to get it....

Hi, There is no option to adjust wireless channel on Deco M5 either, while this feature is planned to add in the next firmware. Meanwhile about few months ago, we do have some cases between the RVD...

Yep, move them into the same room, connect the smaller unit to the main router by ethernet cable and then use the pair button to pair them, or you can refer to the instruction mentioned on last...

Hi, The current powerline lights off means that you need pair them first. Please move them into the same room and plug them into the wall sockets directly, after that, please follow the instruction...

Hi, Please try to change the DNS server of the main router to 8.8.8.8/8.8.4.4 to give it a go. If still the same, please provide us the information below to do further analysis(You can send private...