@Warwick To make it work with Alexa, remote control shoud enabled first. Please ensure that the smart plug has bound to your cloud account. For now, please go to device settings page and check...

@arlesterc What is the model number of your smart plug? FYI, we use Kasa app to manage the smart home devices, including smart plug, smart bulb and smart switch. No controller or programme available...

@PradeepJani Per you said, you can use the cellphone and view the video via kasa app. If you want to view online on PC, you need open the port for the NC450, and then access the web interface...

@LindaL You won't be heard unless you press the microphone button. The red circle button is the manual-recording button, in other word, you can press it to record the video manually.

@RagnarK Thanks for your time to do the test and thanks for your reply. It helps a lot. And we have noted that. You can use the ethernet connection to give it a go later. Any further problem, just...

@Cary It can work with other brand to work as normal extender, no mesh wifi network anymore.