@LindaL What is the light status of the KC120？ Does the live view work properly? Try to change the activity zone and sensitivity; Even you can hard reset it and reconfigure it to give it a shot....

@aus_fas We will do some troubleshooting first and try to fix it. For the cloud server error, it is suggested to change different NTP server and correct the time settings of the C5400 to give it a...

@zero.a7 How many devices connect to the A7 at that time? Meanwhile, there is a wired device listed except the wireless client. After you change the operation mode to AP mode, try to refersh the...

@Eduarce The hardware version is fixed, cannot be upgraded or degraded. If you want to access the router remotely, you can enable remote management to do that. Note: Login to the web UI and go to...

@RedRoger What is the model number of the camera? How do you manage it remotely? Use the static IP and the port number? Meanwhile, you can change it to dynamic IP, and reserve an IP for it on the...

@VinceMarsters We have released an internal firmware which supports custom in IPTV feature. You can email our tech support with the thread link to get the upgrade instruction....