@Tom2019 Sorry for the inconvenience caused here, we can do some troubleshooting first. What is the led status of the HS100 when it lost connection? What is the current hardware and firmware version...

@Mabraham How to reset: Please remove the magnetic housing to see the RESET button.Then press and hold for over 15 seconds to reset it. And then please follow the instruction to configure it....

@maxeyes So the current network diagram is modem router (first floor)---Archer C6(second floor) and the Archer C6 works as the regular wireless router, right? Once you powered cycle the Archer C6,...

@Montenegro Please refer to the onemesh compatibility list. There is no plan to add this feature to C60. https://www.tp-link.com/onemesh/compatibility/ Meanwhile, for the router updated to the...

@Sagnik07 May I know who is your ISP? What is the light status of the C20 when the connection drops out? Can you get internet from it via wired cable at that time? Please connect your device to the...

@ChrisBetts Even though it is recommended to use the powerline adapters under the same circuit, they may still work sometimes under different ring mains, the most important part is the powerline...