@PhilWin Thanks for your reply. Try to simplify the network topology, in other word, please connect the main Deco to the router ONLY, and then verify whether you still have the same issue. Could you...

@PovoBRZdeco Hello, we will do some troubleshooting first and try to fix it. 1. What is the current network diagram? How do you connect these devices together? 2. What is the led status of the Deco...

@knappers Per we discussed on another thread, we can get the signal icon on the Deco app now. https://community.tp-link.com/en/home/forum/topic/166268 While it is a good idea to add the feature to...

@RChang Thanks for your reply, glad to hear that you got it resolved. Congrats. Now you can enjoy the internet with the Deco mesh network. If need any further help in the future, do not hesitate to...

@netizensmith Thanks for your reply, as you can see, red led means that there is something wrong, it can be that the internet disconnects. https://www.tp-link.com/support/faq/1464/ Cause you reset it...

You are most welcome, glad to help you. Have a good day.