How many Ethernet ports are there on your router? You can connect a computer to one port, make sure internet works then connect the access point to the same port on router. If you check Ip address...

Weird. What kind of light is that? What's the brand or model? The best way to verify whether it's the settings on hs200 is to install it somewhere else and control another light.

Try another lamp base. Switch the bulb on and off 3 times, it will blink 3 times then stop. If it keeps blinking, try 5 times.

Hi, You have to reset the smart plugs, then your wife can add plugs to her kasa account. But then you will lose the plugs on your phone. The smart plugs can only be linked to one kasa account. You...

It could be. Check if there is any available firmware update. You can contact tplink tec support, provide them MAC address/SN, they can help you to check whether the plug is successfully linked to...

Did you set up schedule, away mode, etc.? How about the other plugs?