I think band 1 or band 4 included maybe. Both 2.4G and 5Ghz can work at the same time.

When you pressed the pair button on the adapter, did the top light blink? If not, better press and hold the pair button longer, for about 10 seconds, on both adapters. Then press the pair button...

Why would you connect the kit to two ports on your hub? I don't get it. You are supposed to connect one to one port on the hub, and connect other adapter to your computer or any Ethernet devices to...

Where does the MAC ID display? What's the original firmware version and which one you upgrade to? Did you try reset them.

You should use the tpPLC utility instead of tether which is for routers and extenders. The light status is important, check it when the signal drops out. And you can relocate the powerline adapter to...

How do you guys connect the camera to the router? via Ethernet? This is not a usual problem. Did someone contact Netatmo support to get some advice? What need to be done on the router?