Can I understand that problem is fixed?

What working? Public IP service?

Very important is access to main router settings. Without it you don't do anything.

Sorry I don't know any more about your ISP network settings. What kind of internet connection do you have? Do you have wired connection to ISP, do you have some modem or router from your provider? Do...

Sorry I don't understand what do you mean "sends the wrong info to my router"? This is normal IP address in private address zone.

Contact with your ISP (internet service provider) and ask about public IP address service,