Deco m4

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Deco m4

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Deco m4
Deco m4
2021-09-12 13:09:46

Hello,

 

My name is Arjan and i come from the Neterlands.

Sinds 5 weeks i have 3 deco`s, but i experience wifi connetion loss, Phones/tablet works fine, only 2 laptops loss connetion on 2,4 ghz.

5 ghz works fine and stabiel. When i loss the connetion l gett it back with Windows throubleshooter.

I the app fast forming and beamforming are off, and that works a little better.

I reset the internet settings for both laptops

I changed the SSID butt still the problem off lossing connection, firmware is up to date.

I use a modem without wifi connection, and this is connected whit the deco and than a switch.

1 deco staning in the livingroom, and 1 on the first floor.

 

Can anyone tell me that else i can do to fix this problem?

 

greetz Arjan

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Re:Deco m4
2021-09-14 09:26:55

@Arjan25 

Hi, Since the 2.4ghz network is easily affected by wireless interference and May I know how many devices are connected to the 2.4ghz?

Have you also tried to turn off the Mesh Technology on the Deco APP for these two laptops?

And when they lost the connection, Are they still connected to the Wi-Fi but no internet service or the Wi-Fi has been disconnected already?

 

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