Cannot update firmware

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Cannot update firmware

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Cannot update firmware
Cannot update firmware
2021-09-03 19:55:58 - last edited 2021-09-06 05:44:55
Model: Archer C7  
Hardware Version: V2
Firmware Version: 3.15.2 Build 170525 Rel.37571n

Hello,

I have a problem, I cannot update the Archer V7 EU router with any firmware, it gives this error:

 

Error code: 18005
Upgrade unsuccessfully because the version of the upgraded file was incorrect. Please check the file name.
 

 

So I went here to get the latest firmware:

https://www.tp-link.com/uk/support/download/archer-c7/v2/#Firmware

 

 

 

I tried upgrading with any of those firmware and it gives the same error.

What I am doing wrong?

 

Thanks and best regards

 

 

 

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#1
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1 Accepted Solution
Re:Cannot update firmware-Solution
2021-09-04 16:36:22 - last edited 2021-09-06 05:44:55

@zypa 

 

I believe that for some reason you have the US FW version on your device.

Despite the sticker showing EU version, your current version is a US one.

Try updating with the latest from here and check how it goes.

 

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#2
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2 Reply
Re:Cannot update firmware-Solution
2021-09-04 16:36:22 - last edited 2021-09-06 05:44:55

@zypa 

 

I believe that for some reason you have the US FW version on your device.

Despite the sticker showing EU version, your current version is a US one.

Try updating with the latest from here and check how it goes.

 

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#2
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Re:Cannot update firmware
2021-09-04 21:21:40

@terziyski Thank you, that was it! I used US firmware and it worked.

Thanks again!

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#3
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