Deco loses the internet connection

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Deco loses the internet connection

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Magron

2021-09-03 05:37:33

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Registered: 2021-09-03

Deco loses the internet connection

2021-09-03 05:37:33

Model: Deco M5

Hardware Version: V2

Firmware Version: 2.9.6

I´ve trouble with my M5. After I´ve configured it for internet it doesn't work correct. It loses the internet connection when I upload things. When I start to test the speed of the internet it works fine when it download but when it upload it loses the connection all the time. I´ve tried to optimize the network but it doesn´t work.

1 Reply

TP-Link

2021-09-06 11:23:19

Posts: 4691

Helpful: 530

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Registered: 2018-07-23

Re:Deco loses the internet connection

2021-09-06 11:23:19

@Magron

Hi, thanks for the feedback.

When it lost connection, did main Deco or any Deco turn red?

If only the main Deco is plugged in, would the same issue still exist?

Were you able to reproduce the same issue every time?

Could you please draw a simple picture of your network topology?

Deco loses the internet connection

Deco loses the internet connection

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