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Poor upload speeds

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Poor upload speeds

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Poor upload speeds
Poor upload speeds
2021-08-27 14:16:57
Model: Deco E4  
Hardware Version:
Firmware Version: 1.5.1 Build 20210330 rel 64251

I am having issues with poor download speeds, and wildly varying speeds (anything from 6 to 60MBPS)  When I run the diagnostics, it is reporting that there is interference on the channel.  When I run a WiFi analyser it is reporting a Hidden SSID, and looking at other posts this is some sort of management channel used by the deco system.  My WiFi analyser also indicates it is a separate mac address, and if this is the case, why does this have to be on the same channel as the main operating network I have set up? Is there anyway of dropping the power, or changing the channel this works on?

This interference is causing plenty of frustration as the download speed is so variable.

Seems poor design if the product is generating its own interference!!!!!!

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Re:Poor upload speeds
2021-08-30 08:12:42

@DaveP67 

Hi, the hidden SSID is used for wireless backhaul and it has been tested it would not cause interference with the main network.

 Based on the subject, it is the poor upload speed but the content refers to the download speed. So did both of them have an unstable speed issue？

Here are some suggestions for you:

1. leave the main network for 5ghz only.

2. enable the guest network for 2.4gh only.

 

Thank you very much.

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#2
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Re:Poor upload speeds
2021-09-12 10:03:33

@TP-Link   Sorry for the confusion - the primary issue is with Download speed.  I have made some minor adjustments to the configuration of my network and also now have separate 2.4GHz and 5GHz networks.  The 5GHz seems to be working better and I ma getting consistently around 40+Mbps download with little variation, and upload around 30Mbps.  The 2.4GHz network is the one that is now varying significantly.  Sometimes I can get in the region of 30Mbps Download, but more often will be around 10Mbps or less and this variation will be even when I am within sight of the master Deco unit 10 ft away.

 

As a description of my set-up

I have a Router from my ISP - I have disabled WiFi on it.  This is connected to the Master Deco unit (E4R) then a Slave Deco is a plug in extender M3W.  Also connected to the master I have a mini switch for wired connections to other equipment in my home (Sonos Boost, PC, TV, BluRay Player, NAS Drive storage)

 

I have connected my tablet/laptop to the 5GHz network and that now seems fine - but we have issues with the Sonos that keeps getting buffering issues via the 2.4GHz network.

I also have issues where the cabled PC going via the Master Deco is reporting only 14Mbps Download, but 30Mbps upload.  As this is fully cabled I do not understand this.  If i connect directly to my ISP router I can get 50Mbps download - but I do not want to do that as I would loose the networking capability

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