WAN0_OFF Lost Internet Connection

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WAN0_OFF Lost Internet Connection

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WAN0_OFF Lost Internet Connection
WAN0_OFF Lost Internet Connection
2021-08-20 21:23:26 - last edited 2021-08-23 00:51:13
Model: TL-WR941HP  
Hardware Version: V2
Firmware Version: 20191125

hi i have a problem and MANY users have this same issue. 

i lost the internet connection. I have 5 routers and all the same issue in differents homes.

 

this is an example log that i have from last year.

 

2020-09-20 05:10:36 led-controller[1021]: <6> 288051 Start to run WAN0_OFF
2020-09-20 05:10:32 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2020-09-20 05:09:33 led-controller[1021]: <6> 288051 Start to run WAN0_OFF
2020-09-20 05:09:32 led-controller[0]: <6> 288996 Log 288051 repeated 5 times
2020-09-20 05:08:47 led-controller[1021]: <6> 288051 Start to run WAN0_OFF
2020-09-20 05:08:32 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2020-09-20 05:07:44 led-controller[1021]: <6> 288051 Start to run WAN0_OFF
2020-09-20 05:07:32 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2020-09-20 05:06:42 led-controller[1021]: <6> 288051 Start to run WAN0_OFF
2020-09-20 05:06:32 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2020-09-20 05:05:40 led-controller[1021]: <6> 288051 Start to run WAN0_OFF
2020-09-20 05:05:32 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2020-09-20 05:04:37 led-controller[1021]: <6> 288051 Start to run WAN0_OFF
2020-09-20 05:04:32 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2020-09-20 05:03:35 led-controller[1021]: <6> 288051 Start to run WAN0_OFF
2020-09-20 05:03:32 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2020-09-20 05:02:33 led-controller[1021]: <6> 288051 Start to run WAN0_OFF

 

 

any advise??? any 

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#1
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3 Reply
Re:WAN0_OFF Lost Internet Connection
2021-08-23 07:23:12

@PabloAllietti 

 

Kindly refer to the suggestions we provided in the below thread, then provided more information as requested, then we will see how to proceed, thanks:

[Troubleshooting] Router Disconnects from Internet

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#2
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Re:WAN0_OFF Lost Internet Connection
2021-08-23 15:03:43

thenks for the reply Kevin.

i follow you suggestions and nothing. the same issue.

 

i replace upt cable.

change to  AP mode

downgrade the firmware

 

and nothing all routers have the same issue. lost connection 

 

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#3
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Re:WAN0_OFF Lost Internet Connection
2021-08-30 11:36:42

@PabloAllietti 

 

1. Who is your ISP? What's the model of the modem?

2. What is the WAN connection type on the TP-Link router?

3. Save and email the System Log on the router (System Tools > System Log). Don't reboot the router, if the internet doesn't recover automatically, please login to the router page, go to Advanced > Network > Internet, click on the Connect/Disconnect to recover the connection on the router.

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