Unable to update firmware on Deco X20 V2

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Unable to update firmware on Deco X20 V2

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Unable to update firmware on Deco X20 V2
Unable to update firmware on Deco X20 V2
2021-08-06 15:14:44
Model: Deco X20  
Hardware Version: V2
Firmware Version: 1.0.3

I am trying to update the firmware on my Deco X20 V2 (US) and I am currently stuck on 1.0.3 when there is 1.0.9 available on the TP-Link website: Download for Deco X20 | TP-Link Canada

 

When I use the TP-Link Deco app on iOS, I get the message saying my current firmware is up to date.

 

I also tried using the web interface to do the firmware update and unable to do so as well after manually downloading the latest firmware.

 

 

Is there a problem with my Deco or should I be updating my firmware using a different method? I have also tried rebooting my two Deco units before attempting the firmware update.

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Re:Unable to update firmware on Deco X20 V2
2021-08-09 09:36:24 - last edited 2021-08-09 09:38:13

@popcornpop 

Hi, is firmware1.0.3 the default firmware ever since you bought the Deco X20?
Have you tried to update the 1.0.5 first, then to 1.0.9 later?

Could you please send me a private message about your TP-Link ID as well as the MAC address of the main Deco?

Thank you very much.

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