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HOLA, CAMBIE DE ROUTER Y DE SERVICIO DE INTERNET Y AHORA NO ME CONECTA, ESTE ES EL MENSAJE "FALLO DE ACCESO. LA DIRECCION DE IP DE SU TELEFONO NO ESTA EN LA MISMA SUBRED QUE EL DISPOSITIVO QUE QUIERE GESTIONAR. LLAME A NUESTRO SOPORTE TECNICO" ME LO PODRAN SOLUCIONAR
@yaninasona Hello,
For first installation via Tether app, connect to Range Extender's Wi-Fi on your phone and turn off VPN and mobile data on your phone, or Tether app will get the warning that your phone is on a different subnet.
Here is a guide to troubleshoot RE installation step by step, kindly give it a try and let us know if it works for you,
Has connected to TP-Link extender but no internet, what can I do?
https://community.tp-link.com/en/home/forum/topic/198516
For urgent help, you could try to contact our local support from here:
https://www.tp-link.com/support/contact-technical-support/#Hotline-Support
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