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Archer AX50 firmware is dead ? big problems with heat my dear customers

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Archer AX50 firmware is dead ? big problems with heat my dear customers

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

LordBeerus

2021-08-04 18:30:09 - last edited 2021-09-13 12:28:11

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Registered: 2021-06-14

Archer AX50 firmware is dead ? big problems with heat my dear customers

2021-08-04 18:30:09 - last edited 2021-09-13 12:28:11

Model: Archer AX50

Hardware Version: V1

Firmware Version: Archer AX50(EU)_V1_200708

What's the point to own this model or a new customer to buy if this model is dead,last update was on [2020-08-10] about 12 months have passed since this model received an update to [firmware] in my opinion it is a lot,now I will ask those from tp link this model will receive an update or not ? or we customers will have to sell this model because it is a dead project then why is this model still on the market ? I paid a lot of money to buy this router and for what .... to have a router that may never receive an update ?

This model has big problems with heat my dear customers do not rush to buy I've never seen a router burn so bad,just a few days ago I had problems with this model due to heat, I understand that it was almost 39 degrees outside but that's not my problem,I had to reboot the router 2 or 3 times because it didn't work properly and it doesn't show me the internet speed correctly,my mistake was that I didn't get to take the picture when I checked the internet speed because I came tired from work I was pretty angry at the time this happened

This model has been badly made and does not cool properly when it is hot,I might have to sell it and buy another model I don't think I'll buy from tp link anymore

As you can see, it has enough space and is placed on the table but if you put your hand under the router it burns if I pick up the router and put my hand on the table it burns

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JohnLai

LV2

2021-09-13 10:11:23 - last edited 2021-09-15 11:37:08

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Re:Archer AX50 firmware is dead ? big problems with heat my dear customers

2021-09-13 10:11:23 - last edited 2021-09-15 11:37:08

@LordBeerus

Except me who has problem updating to that firmware.

Previously, I installed beta ax50v1_intel-up-ver1-1-0-P10[20201013-rel33896]_noRadarDetect.bin, apparently, due version numbering issue, I keep on getting "Unable to upgrade" message.

I emailed TP-Link technical support and make one thread about it. Still waiting for reply.

edit: Just got a ticket created for this particular issue on 2:15pm 14 Sept 2021.

Note:

From what I can see after comparing the bin files, it appears that the DFS channel switching issue still exists. However, between security and DFS channel, I opt for security.

Wish me luck on upgrading to that official firmware.

edit:

15 Sept 2021.

Support engineer responded and I am able to update the firmware to the latest version.

#22

LordBeerus

LV1

2021-09-17 17:47:07 - last edited 2021-09-17 18:08:09

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Registered: 2021-06-14

Re:Archer AX50 firmware is dead ? big problems with heat my dear customers

2021-09-17 17:47:07 - last edited 2021-09-17 18:08:09

@JohnLai

I'm glad they were able to solve your problem,but I'm still not happy with the latest firmware update,1 year has passed since this model did not receive a firmware update,and when you get a new firmware all I get is a poor update with some bug fixes and that's about it ? I was expecting a big firmware update, that is, we are talking about an update that has not been done for 1 year quite disappointed again from tp link

today I gave a reboot the router and again I woke up to this problem it doesn't show me the right speed,I had to reset the router twice to recover it is clear that the firmware has a bug,so tp link don't sleep anymore this problem is 1 year old and nothing was solved

I rebooted the router twice after he recovered:

#23

Archer AX50 firmware is dead ? big problems with heat my dear customers

Archer AX50 firmware is dead ? big problems with heat my dear customers

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