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I bought the device it was really fine working for a couple of months now for a couple of days it's wifi lights turn on and off frequently on their on and its really annoying
Any help according to this pls help :(
Can we have a short video showing the issue you are experiencing?
When the Wi-Fi LED flashes, can you still see the wireless signal? Do you still have internet access if you connect a computer to the C7 with an Ethernet cable?
Was there anything abnormal before this issue starts? Please confirm if you are using the original power adapter. You can try to reset the router to factory defaults as per this guide:
@Kevin_Z the connections disconnects when the routers wifi turn off and i have once reset the device to factory settings after a few days i saw the same problem and it is on its orgininal power adapter
there is no option to upload video please guide me
@Kevin_Z here is the video of this issue
thank yor for the help
Are you using the original power adapter that came with the router? If yes, I guess this might be a hardware issue, we recommend reaching out to the local tech support to do further troubleshooting, or they could help with the replacement as per the local warranty policy:
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