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Archer C20 does not react at a network, even when its connected

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Archer C20 does not react at a network, even when its connected

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C20 does not react at a network, even when its connected
Archer C20 does not react at a network, even when its connected
2021-07-17 07:57:32 - last edited 2021-07-17 12:29:52
Model: Archer C20  
Hardware Version: V2
Firmware Version: 2.0.0 Build 20160726 Rel. 41918

I connected a Ethernet cable to my C20 and my modem. The C20 didn't and doesn't know, that a modem is connected. It seems like there is an error. Please Help me tp-link!

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#1
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1 Accepted Solution
Re:Archer C20 does not react at a network, even when its connected-Solution
2021-07-17 12:26:52 - last edited 2021-07-17 12:29:52
It is a Speedport Smart 3 from "Deutsche Telekom" . But I checked all ports, and I found the following problem: It wasn't in a LAN port yet. So, I solved that.
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#10
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Re:Archer C20 does not react at a network, even when its connected
2021-07-17 09:17:53

@Ninjaboy08 

 

Check your C20 Internet port status:

 

 

If C20 Internet port states Unplugged even the cable to the modem is connected, then use another cable CAT 5E/6 or another modem LAN port to connect.

Then observe the C20 internet port status again.

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#2
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Re:Archer C20 does not react at a network, even when its connected
2021-07-17 09:33:24 - last edited 2021-07-17 09:36:33

But I'm on an older page. I'm lucky that I'm using the Tether app.

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#3
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Re:Archer C20 does not react at a network, even when its connected
2021-07-17 09:43:02 - last edited 2021-07-17 10:23:45

No, it doesn't look like this. It is the EU version.

 

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#5
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Re:Archer C20 does not react at a network, even when its connected
2021-07-17 11:31:50 - last edited 2021-07-17 11:34:37

@Ninjaboy08 

 

Use a computer browser to access the router settings.

If that's not your router interface a screenshot would be helpful to determine your device model and HW version - here's how can you do that.

Or you can see that here:

 

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#7
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Re:Archer C20 does not react at a network, even when its connected
2021-07-17 11:36:08 - last edited 2021-07-17 11:48:59

I updated the firmware information in the post. The information is from the Tether app, so it's the the version name is exactly.

That's so, because i can't access the information from the computer directly. I tried every single browser as good as possible, but it won't work. 

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#8
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Re:Archer C20 does not react at a network, even when its connected
2021-07-17 12:11:24 - last edited 2021-07-17 12:19:37

@Ninjaboy08 

 

OK So it's an Archer C20 v2 EU FW (there's no newer version).

What's your modem make and model ? Can you see the modem LAN port status where the C20 is connected ?

Have you tried to use a different ethernet cable between the modem and the C20 ?

If the issue persists try using another modem LAN port (if possible) to connect to C20.

A screenshot of the WAN port of C20 would be helpful too to determine its status.

 

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#9
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Re:Archer C20 does not react at a network, even when its connected-Solution
2021-07-17 12:26:52 - last edited 2021-07-17 12:29:52
It is a Speedport Smart 3 from "Deutsche Telekom" . But I checked all ports, and I found the following problem: It wasn't in a LAN port yet. So, I solved that.
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#10
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