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X20-DSL does not work with Sky Superfast

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X20-DSL does not work with Sky Superfast

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
X20-DSL does not work with Sky Superfast
X20-DSL does not work with Sky Superfast
2021-07-16 23:26:04
Model: Deco X20-DSL  
Hardware Version: V1
Firmware Version: 1.0.2

So I've recently picked up the new Deco X20-DSL with the idea of replacing my Sky modem and having mesh WiFi around the house. 
 

After spending a couple of hours trying to get it to work I've finally given up. I cannot get the VDSL modem to work. 
 

ive heard there's a beta version of some new firmware that fixes this problem. Does anyone know how I can get hold of it or when it is likely to be released to everyone?

 

It's close to being boxed up and sent back which is a shame because it seemed like the ideal solution. 

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#1
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6 Reply
Re:X20-DSL does not work with Sky Superfast
2021-07-19 12:03:11 - last edited 2021-07-19 12:11:00

@ChrisD2000 

Hi, the beta firmware has been sent to your email, and please feel free to let me know whether it is working or not;

Thank you very much.

Update:

I just checked from the cloud server and it turned out that the Deco X20-DSL is online already.

So Please ignore the email and may I know how did you fix the internet issue?

Thank you very much.

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#2
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Re:X20-DSL does not work with Sky Superfast
2021-07-19 12:22:18

@TP-Link I've applied the beta firmware update but this has not resolved the issue. 
 

I currently have the X20-DSL plugged into my Sky modem but this is not ideal. I'd like to get this working without my sky router. 

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#3
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Re:X20-DSL does not work with Sky Superfast
2021-07-19 12:25:40
When I plug the X20-DSL into my phone line and configure the device to use SKY(MER)_VDSL the light remains red and doesn’t connect.
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#4
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Re:X20-DSL does not work with Sky Superfast
2021-07-20 03:19:25

@ChrisD2000 

Thank you and did you have any username and password as well the Internet VLAN ID from Sky?

If not, please have a look at this link:

https://www.georgebuckingham.com/sky-fibre-router-vdsl-password/ 

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#5
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Re:X20-DSL does not work with Sky Superfast
2021-07-20 06:27:51

@TP-Link Hi. 
 

I can try and get the username and password using wireshark but where do I enter this in the Deco app?

 

if I select the Sky(MER)_VDSL option in the app there are no username/password fields. 

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#6
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Re:X20-DSL does not work with Sky Superfast
2021-07-20 08:42:22
Ok, I've extracted the MER username and password from my Sky modem. After I select Sky(MER)_ADSL there is nowhere to enter this,
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#7
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