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can't connect to internet

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can't connect to internet

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can't connect to internet
can't connect to internet
2021-07-11 14:06:02 - last edited 2021-07-12 09:46:38
Model: Archer MR200  
Hardware Version: V1
Firmware Version: V1

WAN Connection Type already set to PPPoE, also type in username and password, but the internet status still showing "Disconnected", How can I solve this problem?







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Re:can't connect to internet
2021-07-11 15:29:52 - last edited 2021-07-12 09:46:38

@tommynjsi 

 

Hi,

 

What about the configuration of the ISP-supplied modem router? Have you configured it to work in so-called "Bridge" mode?

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Re:can't connect to internet
2021-07-12 02:38:37 - last edited 2021-07-12 09:46:38
hi, thanks for your reply. I want to replace the old router with a new one, is it possible?
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Re:can't connect to internet
2021-07-12 18:12:47

@tommynjsi 

 

By "old router" do you mean that white/silver device that can be seen underneath your Archer MR200 in the photo? Or is the old router another one that is not shown?

 

By the way, can you tell us the brand and model of that white/silver device shown in the photo?

 

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