Issue with internet

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Issue with internet

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Issue with internet
Issue with internet
2021-06-29 12:53:22 - last edited 2021-06-29 13:17:30
Model: Archer AX20  
Hardware Version: V1
Firmware Version: 1.3.1 Build 20210524 rel.40909(4555)

I bought a new router, set it up, and the internet isnt working properly- I cant call on discord, play games, speedtest doesnt work, too.

Same issue on mobile (wifi) and pc (cable). And i dont have optic internet.

I only have a router, the ethernet cable goes from some box with antenna on the roof.

Does someone know what to do?

Thx

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Re:Issue with internet
2021-07-02 11:50:33

@Help_pls 

 

Hi, below is a setup video for your reference to install your wireless router:
https://www.tp-link.com/support/setup-video/

 

But if you still failed, please refer to the troubleshooting suggestions below to check your settings:
https://www.tp-link.com/support/faq/1556/

 

Be sure to confirm the internet is working fine first when you connect a computer directly to the ethernet cable from the box on the roof.

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