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Please HELP!
It's been days now the switch keeps disconnected/losing connection to ISP modem. The omada controller also notify for such.
I already reset both the modem and switch but still the same.
The switch statistic info says Link Down but after few minutes it says 1000Full. See image below;
The screenshot you provided show Rx bad packets, therefore the bad packets are incoming to the switch from the modem, in theory anyways!
Have you tried moving it to a different port? port 6 looks free and see if that still throws the same error? has the modem multiple ports also?
Just from experience this is usually caused by cabling, would 100% recommend changing the cable between them (or at least running a tester over it)
You can try logging into the web interface of the switch and setting it for 1000mbps rather than auto
This would basically force the connection online, see how that works for you. Ideally do the same at the modem if this is possible, I'm guesses your ISP is a router rather than a modem?
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