Problem with TimeMachine using AX73

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Problem with TimeMachine using AX73

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Problem with TimeMachine using AX73
Problem with TimeMachine using AX73
2021-05-26 13:23:25
Model: Archer A20  
Hardware Version: V1
Firmware Version: 1.0.1 Build 20200908 rel.69273(5553)

Hello everyone,

 

I'm facing a problem using my ax73 with timemachine in my apple devices.

 

I have a external disk formatted using HFS+ (Mac OS Extended (Case-sensitive, Journaled)) plugged in my router, it's work normally, the backups starts and it's appear ok.

 

But everyday in the morning has a message saying that my backups not completed, and when I try backup start again it ask me if I want a start new backup, if I choose to start a new one the router restart every time that the mac try it.

 

If I remove the disk from router and plug it in my mac I received a message that the disk is need to repair, I try repair and it's always fail.

 

So, I need reformat my disk and star again the backup.

 

I always use that disk in other devices, like macbook and airport and never shown me a problem.

 

Anyone know what happen with these feature in the AX73?

Thanks

 



 

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Re:Problem with TimeMachine using AX73
2021-05-27 09:27:59

@sidneivl 

 

Is there any other HDD or disk available to test with the router? The tech team was made aware of your issue. They will likely reach out to you via email to continue to troubleshoot your issue.

 

 

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