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can't download files bigger than 2gb seem to be the router if i put the sim in a phone and tether of it i can download as soon as its in the router every download stops at 2gb can anyone help.
thank you
May I know who is the SIM card carrier? This 2 GB is a one-time download, or does it count for the whole download multiple times?
Try to reset the router to factory defaults either by pressing and holding the RESET button, or hitting the Factory Defaults on its web interface, reconfigure it to connect to the internet, DON'T change any other settings, such as Data Limit, confirm again if there are still issues.
sim card was smarty mobile uk.
any big files over 2gb and it would stop downloading as soon as it reach 2gb
tec department tried to help sent a log file and said they where looking into it haven't heard anything since so i sent it back to amazon got a refund and brought a diffeance make and had no problems with it.
thank you for your help i did try all the things you said.
Thanks for the update. Glad to know there is no issue with the other make, we will try to push the engineers to confirm the issue again.
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