Problem with connection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Problem with connection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Problem with connection
Problem with connection
2021-04-21 09:13:23

I can not connect my new extender to WiFi network at my home???

  0      
  0      
#1
Options
3 Reply
Re:Problem with connection
2021-04-21 09:14:50
The model is RE455
  0  
  0  
#2
Options
Re:Problem with connection
2021-04-21 09:16:26

@Myhrer please help me asap, I need to set up Internett for a meeting

  0  
  0  
#3
Options
Re:Problem with connection
2021-04-23 02:42:10

@Myhrer Hello, 

 

If only power LEDs lights up after you set up RE, please try suggestions here: 

 

1>Please verify your Wi-Fi password by forgetting your Wi-Fi network on cell phone first :  
Go to Settings-> WiFi on your phone, Tap (or Long press  the router's WiFi name  ->Forget / Delete the network 
Please reconnect to your router wifi and it will ask for a password, will it accept your router password?

 

2> factory reset tp-link range extender : press the reset hole for 10 secs with RE powered on
On cell phone WIFI settings, connect to Range extender WiFi first ( do not connect to router wifi or and turn off mobile data)

 

3> follow instructions on Tether app or Web page step by step  ( carefully examine the Wi-Fi password you have put in, and it is recommended to create a different SSID/WiFi name for RE )

 

If you need urgent help, please contact local support here: https://www.tp-link.com/support/contact-technical-support/#Hotline-Support

 

 

 

  0  
  0  
#4
Options