Deco X60 keeps rebooting on yellow light then 4 red lights

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Deco X60 keeps rebooting on yellow light then 4 red lights

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco X60 keeps rebooting on yellow light then 4 red lights
Deco X60 keeps rebooting on yellow light then 4 red lights
2021-04-15 16:58:34
Model: Deco X60  
Hardware Version: V1
Firmware Version:

Hello,

 

I recently bought the 2 x60 Deco pack, it was very quick and easy to install, one in the office, one in the room, and it all worked perfectly, also the Deco app immediately asked me to update the firmware version and it all worked well.

After a couple weeks I noticed that the satellite Deco was not working, it kept rebooting, taking from green fixed light, then 4 red lights, and then again, all over, so, I decided to reboot it, it didn't work, then try to reset it with  a pin and it seems that is doing nothing, I managed to get it back to green light but I can't find or connect the deco through the app. I need help!....

Thanks!

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1 Reply
Re:Deco X60 keeps rebooting on yellow light then 4 red lights
2021-04-16 03:25:45

@Ruben_RV 

Hi,

Are all Deco X60s solid green now and no more rebooting?

Can I have a screenshot after you log into the Deco APP?

By the way, have you tried to log out of the current account and sign in again?

Please also make sure that the Deco APP is up to date;

Thank you.

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