Deco M4 and Xiaomi Redmi 9 problem

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Deco M4 and Xiaomi Redmi 9 problem

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco M4 and Xiaomi Redmi 9 problem
Deco M4 and Xiaomi Redmi 9 problem
2021-03-25 09:55:14
Model: Deco M4  
Hardware Version: V1
Firmware Version:

Problem with Xiaomi Redmi 9 and M4 WiFi network. If device is connected to a certain unit, WiFi is stable while device is close to that unit. If it's moving to another unit, WiFi on device is disconnecting and connecting all the time some times per minute... If switch off and on WiFi on device, it's connecting to closest unit and WiFi is stable. If moving to another unit, situation is repeating.

This problem is only with that device. No such problems with others... Setting static IP on device didn't help...

Any ideas?

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#1
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5 Reply
Re:Deco M4 and Xiaomi Redmi 9 problem
2021-03-26 03:50:27

@RedRoger 

Hi, have you tried to turn off the Mesh Technology on the Redmi 9 to have a look?

And may I know the operating system on the Redmi 9 as well?

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#2
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Re:Deco M4 and Xiaomi Redmi 9 problem
2021-03-27 06:52:46 - last edited 2021-03-27 07:04:45

@TP-Link 

Disabling mesh didn't help. And this also is a problem - switching off leads to situation when phone is connected to a unit with a very poor signal and WiFi speed and quality is bad.

Android version is 10 QP1A.190711.020

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#3
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Re:Deco M4 and Xiaomi Redmi 9 problem
2021-03-29 06:30:20

@RedRoger 

Thank you very much for the updated information.

 I would like to follow up on your case by email and please have a check of your email box later;

Thanks a lot.

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#4
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Re:Deco M4 and Xiaomi Redmi 9 problem
2021-07-04 21:12:28

@TP-Link 

I have a similar problem with poco m3 for 5 g. wifi system deco m4. I'm already clueless. upgrade the latest firmware deco 1.5.0 mesh roaming off. without success. if i leave the network only 5ghz and the guest network only 2.4 gHz so it works a bit better. if it can't efficiently jump between bands with the same SSID.

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#5
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Re:Deco M4 and Xiaomi Redmi 9 problem
2021-09-05 06:19:28
I have a similar problem with redmi note 10 5g. Cannot get a stable connection with Deco. As I need to use phone to control Deco, this is a major sticking point. This is a new phone. My older Moto phone g5 s plus worked fine. The phone works fine when connected directly to main router, so problem has to be with Deco. I have tried QoS and reserved address with no difference. Come on tplink, get onto this problem, as it will only get worse as more people upgrade their phones. Thank you.
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#6
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