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Error 4716 - The entry in use cannot be deleted (Service Filtering)

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Error 4716 - The entry in use cannot be deleted (Service Filtering)

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Error 4716 - The entry in use cannot be deleted (Service Filtering)
Error 4716 - The entry in use cannot be deleted (Service Filtering)
2021-03-06 19:30:45 - last edited 2021-03-08 01:17:30
Model: Archer VR600  
Hardware Version: V3
Firmware Version: 1.3.0 0.9.1 v009e.0 Build 201122 Rel.66972n

Hello

 

I have recently invested in a VR600 as got fed up with my old Sky Hub.  Was playing with the settings and set up a Service Filter. However now want to delete it as it seems to cause havoc with devices.  I can switch off Service Filter the toggle twitch, but it is impossible to the the line item underneath. 

 

Every time i get an error message "Error 4716 - The entry in use can not be deleted"

 

And when i try and change the setting on it, i get the error message "Error 9003 - Invalid value"

 

Any ideas?

Thanks

 

 

 

File:
Screenshot 2021-03-06 at 19.29.39.pngDownload
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#1
5 Reply
Re:Error 4716 - The entry in use cannot be deleted (Service Filtering)
2021-03-12 07:02:06

@StarSky 

Thank you very much for your feedback.

Have you tried to delete it on another device via a different browser?

May I know when did this issue start?

Thanks a lot and wait for your reply.

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#2
Re:Error 4716 - The entry in use cannot be deleted (Service Filtering)
2021-03-12 08:31:43

Thanks for the idea. Yes I have tried to delete on different browsers (Edge, Firefox, Chrome) - they all give the same problem

 

The router is quite new, so the problem started when i set up one of these Service Filtering things (in an attempt to solve another issue related to Microsoft Teams, where i now have worse audio with this TP Link router, but that is a separate story)

 

 

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#3
Re:Error 4716 - The entry in use cannot be deleted (Service Filtering)
2021-03-17 07:09:16

@StarSky 

Thank you very much and I have already forwarded your case to the senior engineers.

Hope you two could fix this issue very soon.

 

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#4
Re:Error 4716 - The entry in use cannot be deleted (Service Filtering)
2021-07-23 12:56:01

@StarSky I Have Same Problem.I Tried Many Version Of firmwares (Original or Beta) also find Same Problem (cannot delete or Edit or diactive) service filter

Please Tell support about this Big Problem to find Solution and fix this bug by new firmware

Thank you 

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#5
Re:Error 4716 - The entry in use cannot be deleted (Service Filtering)
2021-07-23 13:25:46

@M.Hammour   if it helps i managed to fix it. dont ask me how though, i have forgotten!   i will try to remeber.  in the meantime suggest contact the helpdesk, they helped me

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#6

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