Reset helo
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2021-02-24 21:35:04
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Reset helo
2021-02-24 21:35:04
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After reset, the ssid changes to the old one (not the default one) and o can't access the router panel too (192.168.0.1) because I forgot the password. Any ideas?
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Re:Reset helo
2021-02-25 00:03:44
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Re:Reset helo
2021-02-25 04:28:17
@Ivaylo i tried, didn't help :/
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Re:Reset helo
2021-02-25 05:01:52
Are you holding the reset button at least 10 sec ? What's the device led status during the reset procedure ?
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Re:Reset helo
2021-02-25 05:03:54
@Ivaylo I'm holding the reset button for 10 sec, after that the LEDs are flashing.
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Re:Reset helo
2021-02-25 05:05:39
@Ivaylo btw i tried the 30 30 30 rule and didn't help too.
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Re:Reset helo
2021-02-25 05:15:13
If the device is under warranty you can contact the retailer for a replacement. If he can't help, then you should contact your local support to be advised further.
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Re:Reset helo
2021-02-25 05:17:42
@Ivaylo i tried to contact my local support they won't give me the password, they said it's for security reasons. :/
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Re:Reset helo
2021-02-25 05:31:08 - last edited 2021-02-25 05:32:17
What is your device exactly, give here the model and the HW version ?
On the bottom of the device there's a sticker with these details.
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Re:Reset helo
2021-02-25 05:40:46
@Ivaylo 1.0
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Re:Reset helo
2021-02-25 05:48:06
Here's the procedure in such cases.
If after that procedure you still can't access the device then contact your local support and explain these details to be advised.
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2021-02-24 21:35:04
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