Sometime the system not able to detect the TP-Link Archer TX50E - AX3000

How to fix the windows 10 sometime not able to detect the TP-Link Archer TX50E - AX3000 (PCI-E).
PC Spec
Motherboard: Gigabyte AORUS B450 ELITE
BIOS Version: F51
OS: Windows 10 Home (Build version: 20H2)
Network card: TP-Link Archer TX50E - AX3000
The following picture is my problem i always encountered.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@JohnChong978 Could you fix it?
- Copy Link
- Report Inappropriate Content
@Allistter No I ask for replacement from TP-Link, waiting them to send me back the new unit
- Copy Link
- Report Inappropriate Content
I have the same product and the same problem. The bluetooth works but the wifi driver doesn't.
Win 10 20H2
- Copy Link
- Report Inappropriate Content
@Allistter Ask replacement from TP Link
- Copy Link
- Report Inappropriate Content

@JohnChong978 Hello,
Thank you for your valuable feedback, in the recent post you mentioned ' I had been request for replacement 2 times, but also the same ' .
To narrow down the cause, it is recommended to test the TX3000E with a computer using a different motherboard.
Intel released a driver in June 2021, you could try the latest driver ( 22.50.1 for now) and see if that helps with the issue:
https://downloadcenter.intel.com/product/189347/-Wi-Fi-6-AX200
If this adapter works fine with a different computer, it is recommended to contact our local support and see they have any further suggestion for your case:
https://www.tp-link.com/support/contact-technical-support/#E-mail-Support
Your understanding is much appreciated.
- Copy Link
- Report Inappropriate Content
I already sent the motherboard to the seller ask him to help me to check, but the seller tested my motherboard all working fine, but the pcie network adapter not working, a bit of weird. I have been contact to the Tp link support, they do provided the method to me but none of the method is working
- Copy Link
- Report Inappropriate Content

@JohnChong978 Hello,
Thank you for your reply, as you have requested replacement 2 times, another replacement may not help, I doubt it could be the issue with certain computer or motherboard. If you got another computer to test, please also give it a try.
As users have to follow the local RMA policy, you could let local support know and see if they have any solution or better suggestion on your RMA case.
- Copy Link
- Report Inappropriate Content

Information
Helpful: 0
Views: 12
Replies: 0
Voters 0
No one has voted for it yet.