Sometime the system not able to detect the TP-Link Archer TX50E - AX3000

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Sometime the system not able to detect the TP-Link Archer TX50E - AX3000

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Sometime the system not able to detect the TP-Link Archer TX50E - AX3000
Sometime the system not able to detect the TP-Link Archer TX50E - AX3000
2021-02-12 14:55:36
Model: Adapter  
Hardware Version:
Firmware Version:

How to fix the windows 10 sometime not able to detect the TP-Link Archer TX50E - AX3000 (PCI-E).

 

PC Spec

Motherboard:  Gigabyte AORUS B450 ELITE

BIOS Version: F51

OS: Windows 10 Home (Build version: 20H2)

Network card: TP-Link Archer TX50E - AX3000

 

The following picture is my problem i always encountered.

 

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#1
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7 Reply
Re:Sometime the system not able to detect the TP-Link Archer TX50E - AX3000
2021-04-10 01:59:46

@JohnChong978 Could you fix it?

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#2
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Re:Sometime the system not able to detect the TP-Link Archer TX50E - AX3000
2021-04-10 02:03:13

@Allistter No I ask for replacement from TP-Link, waiting them to send me back the new unit

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#3
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Re:Sometime the system not able to detect the TP-Link Archer TX50E - AX3000
2021-04-10 02:09:04 - last edited 2021-04-10 02:09:39

I have the same product and the same problem. The bluetooth works but the wifi driver doesn't.

 

Win 10 20H2

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#4
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Re:Sometime the system not able to detect the TP-Link Archer TX50E - AX3000
2021-04-10 02:11:11

@Allistter Ask replacement from TP Link

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#5
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Re:Sometime the system not able to detect the TP-Link Archer TX50E - AX3000
2021-06-21 08:18:36 - last edited 2021-06-21 08:19:40

@JohnChong978  Hello, 

Thank you for your valuable feedback, in the recent post you mentioned   '  I had been request for replacement 2 times, but also the same ' .

To narrow down the cause, it is recommended to test the TX3000E with a computer using a different motherboard. 

Intel released a driver in June 2021, you could try the latest driver  ( 22.50.1 for now) and see if that helps with the issue:
https://downloadcenter.intel.com/product/189347/-Wi-Fi-6-AX200

 

If this adapter works fine with a different computer,  it is recommended to contact our local support and see they have any further suggestion for your case: 

https://www.tp-link.com/support/contact-technical-support/#E-mail-Support

Your understanding is much appreciated. 

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#6
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Re:Sometime the system not able to detect the TP-Link Archer TX50E - AX3000
2021-06-21 08:26:22

@Solla-topee 

I already sent the motherboard to the seller ask him to help me to check, but the seller tested my motherboard all working fine, but the pcie network adapter not working, a bit of weird. I have been contact to the Tp link support, they do provided the method to me but none of the method is working

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#8
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Re:Sometime the system not able to detect the TP-Link Archer TX50E - AX3000
2021-06-21 08:36:48 - last edited 2021-06-21 08:37:19

@JohnChong978  Hello, 

Thank you for your reply,  as you have requested replacement 2 times, another replacement may not help, I doubt it could be the issue with certain computer or motherboard. If you got another computer to test, please also give it a try.

As users have to follow the local RMA policy, you could let local support know and see if they have any solution or better suggestion on your RMA case.

 

 

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#9
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