Business Community > Controllers > Client connected
< Controllers

Client connected

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Client connected

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Client connected
Client connected
2021-02-01 17:17:35
Model: EAP225-Outdoor  
Hardware Version: V1
Firmware Version: 5.0.0

Hello community. I would like to ask why some clients status in omada Controller is connected not authorized?

 I do appreciate your help.

  0      
 
  0      
 
#1
Options
6 Reply
Re:Client connected
2021-02-02 10:54:44

@Ser 

 

Hey Ser

 

I cant say I have seen this status, would you be able to provide a screenshot?   What version of the SDN are you running (v3 or v4)?

 

 

  0  
  0  
#2
Options
Re:Client connected
2021-02-03 19:38:17 - last edited 2021-02-03 19:40:20

@Philbert 

Omada software controller V4.2.8

  0  
  0  
#3
Options
Re:Client connected
2021-02-03 19:44:13

@Philbert 

  0  
  0  
#4
Options
Re:Client connected
2021-02-05 08:15:40

Dear @Ser,

 

I would like to ask why some clients status in omada Controller is connected not authorized?

 

Do you configure Portal function on the EAP's SSID?

It seems that the clients are connected to the portal SSID but not authorized for the Internet.

Does the client actually obtain an IP address and have Internet access after it's connected to the EAP's SSID?

How to find IP address of Android smartphone/iPhone/iPad

Best Regards!
  0  
  0  
#5
Options
Re:Client connected
2021-02-05 14:34:40

@Fae 

 

Yes, portal setup done and this happened after setup

  0  
  0  
#7
Options
Re:Client connected
2021-02-05 14:35:53

@Fae 

Yes

  0  
  0  
#8
Options

Information

Helpful: 0

Views: 10

Replies: 0

About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.