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RE650 work vpn keeps disconnecting and reconnecting

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RE650 work vpn keeps disconnecting and reconnecting

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RE650 work vpn keeps disconnecting and reconnecting
RE650 work vpn keeps disconnecting and reconnecting
2021-01-07 07:56:50
Model: RE650  
Hardware Version: V1
Firmware Version: 1.0.9 build 20201112 rel. 66232(6985)

Hi! I have another problem with this extender, every morning I connect to the work VPN but it keeps disconnecting and reconnecting. I've already check with the network department at work and the vpn is ok, stable. I've checked with my fiber provider (Vodafone) and the line is ok, also changed their router, but still the vpn keep dropping. I've tried both 2.4Ghz wifi connection and 5Ghz but same happens. I always resolve the issue rebooting the extender, but it's not a solution. I've also upgraded the firmware to last version. No changes (the release said it was more stable...).

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5 Reply
Re:RE650 work vpn keeps disconnecting and reconnecting
2021-01-08 05:41:01

@mirkoema84 

Hi,

Would Ethernet connection to the RE650 have the same issue as well?

If un-plug the RE650, connecting to the main router, is the VPN connection much stable?

What kind of the VPN connection did you use, such as Open VPN, L2TP, IPsec?

If not connecting to the VPN, just normal internet streaming, would the connection still be unstable?

Thank you very much and wait for your reply.

 

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Re:RE650 work vpn keeps disconnecting and reconnecting
2021-01-14 08:03:44

@TP-Link Hi, it's difficult for me to try to connect with cable...anyway I've tried connecting in wifi directly to the main router during one of this episodes of disconnection and the vpn is much more stable, no issue there. The repeater always says that the wifi connection to the main router is good during those episodes.

 

Our company vpn is a VPN on Cisco ASA with proprietary client Cisco AnyConnect. Not connecting to the vpn, the windows wifi connection seems stable, but still I see some packet loss or late response doing a ping to 8.8.8.8

Probably the vpn is more sensitive.

 

 

 

 

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#3
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Re:RE650 work vpn keeps disconnecting and reconnecting
2021-01-27 20:26:36
Any news? still having the issue...main network still working...not the extender.
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Re:RE650 work vpn keeps disconnecting and reconnecting
2021-06-20 20:43:01

@mirkoema84 @TP_LINK 

 

I just got RE220 and I am experiencing similar issue with my company's VPN connection.

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Re:RE650 work vpn keeps disconnecting and reconnecting
2021-06-21 02:54:00

@ssnl5  Hello,

Do you mean among wireless clients (laptops and mobile devices) connected to RE, the certain device uses company's VPN have some unstable problem? 

If that PC connects to main router and uses VPN, is there any problem? What kind of the VPN connection or VPN software did you use, such as Open VPN, L2TP, IPsec?


If the issue happens only when device connects to RE please confirm your RE is the latest firmware version ( select hardware to check corresponding firmware )

https://www.tp-link.com/support/download/re220/#Firmware

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