C6 and RE305 issue

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C6 and RE305 issue

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Re:C6 and RE305 issue
2020-12-22 06:32:46

@cakrit 

 

Hello, sorry to hear that the beta firmware upgrade on the RE305 destroyed it, while we can guarantee the beta firmware is good, you can see others can upgrade successfully. Is it completely no response when you tried to reset it? Are there any special operation or power outage when you preform the upgrade?

 

Back to the C6 2.4G issue, I will send you a beta firmware to confirm if the issue will be resolved, it will allow you to disable the Onemesh feature on the router. When you preform the firmware upgrade, ensure the router gets a stable power supply, you may also connect the computer to the router with Ethernet cable to do this.

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#12
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Re:C6 and RE305 issue
2020-12-22 09:27:33

@Kevin_Z Dear Kevin, 

when the RE305 broken from firmware, i realized that all 2.4Ghz devices were connecting to the extender. even if they are next to the router. After the 305 failure all 5Ghz decices reconnected to router. None of the 2.4 did!!! 

I disable and re-enable the wifi and all devices connected. 

 

I will keep checking it to see if there was an incopatibility with RE305, or 2.4Gzh wifi is problematic on C6

 

Unfortunately my R305 will take weeks to be replaced. 

 

About the firmware upgrade on 305, there was no outage, file uploaded succesfuly and operation started. after device rebooted all lights blink for a second and then only the power stays open .

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#13
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Re:C6 and RE305 issue
2020-12-22 09:54:21

@cakrit 

 

Thanks again for getting back. Good to know that the Archer C6 is currently working fine, please monitor the performance to see if there is still an issue even without the RE305.

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#14
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