Cannot Add manually Device to Parent Control AC5400

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Cannot Add manually Device to Parent Control AC5400

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Cannot Add manually Device to Parent Control AC5400
Cannot Add manually Device to Parent Control AC5400
2020-11-24 01:01:05
Model: Archer C5400  
Hardware Version: V2
Firmware Version: 1.2.5

Hello dear TP Link Team,

  I cannot add manually device using MAC to Parental Control Group.

  Device is not shown in the list for parental control , but Device is registered in Network and I acan assign manually IP address (validated , this option works)

 

How can you help me? 

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Re:Cannot Add manually Device to Parent Control AC5400
2020-11-27 09:52:33

@Valentin_S 

 

Hi, thanks for reporting. Currently, we can only add the devices that displayed in the device list, we cannot add a device manually.

 

May I know what kind of device is not showing up in the DHCP list? Is it using a static IP? You may try to change it to obtain the IP automatically and see if it works. If you still want to use a static IP on that device, you may add it in the address reservation list to give it a go.

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