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M4 not moving off yellow light

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M4 not moving off yellow light

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M4 not moving off yellow light
M4 not moving off yellow light
2020-11-18 17:28:07 - last edited 2020-11-19 06:31:15
Model: Deco M4  
Hardware Version: V2
Firmware Version:

I have just bought a tp link system. Two deco M4 units. One of them is working fine, the other one will not move from the initial solid yellow light. I have tried making this one the main and the sattelite and still not working. It wont reset,I tried forgetting the network and starting again. None of it has worked. It has been on the yellow light for the past 2hours. 

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#1
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Re:M4 not moving off yellow light-Solution
2020-11-19 06:31:10 - last edited 2020-11-19 06:31:15

@Eimear8 

Hi，

May I know how long have you had the deco and when did this issue start?

Have you tried the firmware recovery?

https://community.tp-link.com/en/home/stories/detail/672

 

Thank you very much!

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#2
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Re:M4 not moving off yellow light-Solution
2020-11-19 06:31:10 - last edited 2020-11-19 06:31:15

@Eimear8 

Hi，

May I know how long have you had the deco and when did this issue start?

Have you tried the firmware recovery?

https://community.tp-link.com/en/home/stories/detail/672

 

Thank you very much!

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#2
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Re:M4 not moving off yellow light
2020-11-19 09:08:18

@TP-Link_Deco  unfortunately the process you mentioned is far beyond my level of technical knowledge. When I was buying the product I was doing so under the assumption that it was a simple set up.

I shall be returning the product to the seller. 

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Re:M4 not moving off yellow light
2020-11-19 09:08:44
I only bought it yesterday the 18.11.20
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