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Deco x60 light in red

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Deco x60 light in red

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Deco x60 light in red
Deco x60 light in red
2020-11-17 17:26:33
Model: Deco X60  
Hardware Version:
Firmware Version:

My deco x60 light in red. I choose dynamic up with the MAC address recommended. I follow the step but dunno why the light keep red. Unable to turn green. Any solution? What is the problem occurs?

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Re:Deco x60 light in red
2020-11-19 07:15:17

@Gervene 

Good day.

May I know who is your internet service provider?

If you connect the laptop via cable to the modem directly, are you able to get internet service?

--if yes, could you please connect the Deco back, then power off the cable mode; leave it for 5mins and power back the modem to have a look;

 And if the LED is still red, could you please go to more>advanced> internet>what is the internet IP address here?

 

Thank you very much.

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