@pdm93 

Good day.

Thank you very much for your time and patience.

Was there any error message when you failed to connect the 5ghz?

If possible, please try to update the following driver to have a look:

https://static.tp-link.com/2019/201911/20191129/Archer T6E T9E_ASUS driver_7.35.351.0.zip

how to install the driver: https://www.tp-link.com/support/faq/920/

Thanks a lot.

@Kathy_Z 

there was no error message it was just can't connect to the network. I downloaded the driver as requested but when i follow the instruction and browse disk i don't see a netr28ux its just bcm

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@pdm93 

Hello, what is the operating system of your computer that you need to install this T6E adapter, is it a Windows 10 32bit or 64bit? It is also suggested adjusting the 5GHz wireless channel on the wireless router, BTW, what is the model number of your router?

You may also try to delete the previous driver installed on this computer and try to manually update the driver by downloading it from the below link:

https://www.tp-link.com/support/download/archer-t6e/#Driver

I hope this helps.

@Kathy_Z  ive got windows 10 64bit and ive got a nighthawk netgear router. model c7000-100NAS

@pdm93 

Have you tried to change the 5GHz wireless channel on the nighthawk netgear router. model c7000-100NAS? It is suggested to try different 5GHz channels and see if this PC can find it.

@Kevin_Z which channel do i need to switch it too? or do i just go through each one? do i continue to try different channels if like 5 dont work?

@pdm93 

Hello, you may try to install a Wi-Fi analyzer, scan for the wireless networks around you, then try to choose a clearer one among 36/40/44/48 on your Netgear nighthawk c7000-100NAS router.