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Hi everyone,
I've ordered the router, could anyone help/advise please regarding setup with Plusnet as the ISP, we have fibre to the exchange, then copper to the house, download is 70mb and upload 20mb.
regards
Jeff.
Hello, is there a modem in your house? Or you need to ensure you have internet access from that "copper" connection first, then you may refer to the setup video to install the AX50:
https://www.tp-link.com/support/setup-video/
But if you failed, please refer to the troubleshooting suggestions below to check your settings:
https://www.tp-link.com/support/faq/1556/
Nice day~
Hello, is there a modem in your house? Or you need to ensure you have internet access from that "copper" connection first, then you may refer to the setup video to install the AX50:
https://www.tp-link.com/support/setup-video/
But if you failed, please refer to the troubleshooting suggestions below to check your settings:
https://www.tp-link.com/support/faq/1556/
Nice day~
Hi Kevin, thanks for your reply and links.
There is no modem, we currently use a BT smart hub 6, so no separate modem, the broadband connects via Ethernet cable.
I'm hoping the AX50 will connect directly to the Ethernet point.
Cheers
Jeff.
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