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range extender unable to detect 5 GHz AC2600 (RE650) / Huawei EchoLife HG814v5 / airtel / Mumbai

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range extender unable to detect 5 GHz AC2600 (RE650) / Huawei EchoLife HG814v5 / airtel / Mumbai

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
range extender unable to detect 5 GHz AC2600 (RE650) / Huawei EchoLife HG814v5 / airtel / Mumbai
range extender unable to detect 5 GHz AC2600 (RE650) / Huawei EchoLife HG814v5 / airtel / Mumbai
2020-10-22 15:38:04
Model: RE650  
Hardware Version:
Firmware Version:

Hi! Tried setting up range extender today that i just bought from amazon. its unable to detect 5 GHz and is detecting 2.4 GHz. Not sure how to make it works. looks like amazon just replaces it and doesnt take it back .... so need to make it work    

 

Extender - AC2600 (RE650) / Router - Huawei EchoLife HG814v5  , Broad band provider -  airtel / Mumbai

 

Any one who faced  the same issue or knows How to resolve it ?

 

 

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Re:range extender unable to detect 5 GHz AC2600 (RE650) / Huawei EchoLife HG814v5 / airtel / Mumbai
2020-10-23 10:33:32

@rajeevsuneja 

Good day,

Thank you very much for your time and patience.

May I know where are you located?

Have you tried to change the wireless channel on the HG814v5 to be channel 36/40?—if it could not be changed, may I know what is the default channel?

By the way, may I know the region code on the RE650, is it EU version?

Thanks a lot.

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