Switch not sending IP to my smart TV

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Switch not sending IP to my smart TV

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Switch not sending IP to my smart TV
Switch not sending IP to my smart TV
2020-10-17 18:46:17
Model: TL-SG1008D  
Hardware Version: V8
Firmware Version:

Hi

 

After installing fiberbox 1000/1000 and new Asus zenwifi router my connection through TP-link switch to my TV and ps4 stopped working. 
 

method
 

1. Connection from fiberbox-router-TV works fine

 

2. connection from fiberbox-router-switch-TV doesent work

 

I testes method 2 with my old cable internet and Old router + switch and it still works. 
 

So it seems like the switch wont send the ip,dns, and gateway to my TV with the new fiberbox and Asus router. It works if I plug the cable directly from the router and into the TV. 
 

IPS doesent provide static IP
 

Any ideas?

 

 

 

 

  0      
  0      
#1
Options
3 Reply
Re:Switch not sending IP to my smart TV
2020-10-28 05:52:12

@KasperTp 

Good day,

Thank you very much for your time and patience.

Sorry for the delay.

Did you still have the same issue now

Have you tried to connect a laptop via Ethernet cable to the switch to check if there is any internet service on the computer, and what is the IP address from the computer?

Please also connect the switch to different Ethernet ports of Asus router, and test the TV with another port from the switch as well;

 And would there be any error message when TV failed to get internet from the switch?

 

Thanks a lot.

  0  
  0  
#2
Options
Re:Switch not sending IP to my smart TV
2020-10-28 07:56:52

@Kathy_Z Thanks for the reply. I found out that it was the cable, that was causing the problem. I replaced my old cat6 ftp cable with a new cat6a cable and then it worked. So nothing wrong with the switch. 
 

kind regards

  0  
  0  
#3
Options
Re:Switch not sending IP to my smart TV
2020-10-30 05:57:12

how can i send

  0  
  0  
#4
Options