my pc doesn't recognize the adapter

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my pc doesn't recognize the adapter

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my pc doesn't recognize the adapter
my pc doesn't recognize the adapter
2020-10-10 19:05:43

i just bought the tp link wn8200nd wifi adapter for my pc (windows 7 - 64 ) but the system doesn't recognise it .. I made the installation from CD and from latest windows drivers from website. i try to restart computer several times, also i dont have any antivirus or firewall.. I also try at my laptop (windows 10) and works without problem so the device is workable

Any solution to make it work on my windows 7 pc ?? thank you

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Re:my pc doesn't recognize the adapter
2020-10-15 03:28:03

@kostasfil 

Good day,

Thank you very much for your time and patience.

Sorry for the delay.

May I know where are you located and how long have you had the adapter?

Could you please refer to this link to double check if the adapter has been detected or not:

https://www.tp-link.com/support/faq/284/

If possible, please also tried a different USB port to have a look;

Moreover, please help me check the system info and driver info about the computer

https://www.tp-link.com/support/faq/2722/

 

Thanks a lot.

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