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WAN doesn't work properly.

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WAN doesn't work properly.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Weirdo420

2020-09-28 17:23:31 - last edited 2020-09-29 13:41:21

Posts: 3

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Registered: 2020-09-28

WAN doesn't work properly.

2020-09-28 17:23:31 - last edited 2020-09-29 13:41:21

Model: TL-WR940N

Hardware Version: V6

Firmware Version: 3.19.1 Build 180119 Rel.59618n

Good evening,

Since last night I have the problem that neither the IP address, the subnet mask, gateway and the DNS servers neatly connect me.

A value of 0.0.0.0 is specified everywhere. I have already tried to copy the MAC address, without success. I have already tried for 5 hours to fix the problem somehow, but as already recognizable above without success.

I need some help.

1 Accepted Solution

Kevin_Z

2020-09-29 06:59:26 - last edited 2020-09-29 13:41:21

Posts: 17026

Helpful: 1627

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Registered: 2018-12-24

Re:WAN doesn't work properly.-Solution

2020-09-29 06:59:26 - last edited 2020-09-29 13:41:21

@Weirdo420

Hi, as per your description, there is no internet on the WR940N, please connect your computer directly to your front-end modem and ensure the internet is working fine.

If that works, check and ensure the connection cable between the modem and WR940N is good, try with another cat5e or cat6 cable.

But if you still failed, please refer to the troubleshooting suggestions below to check your settings:
https://www.tp-link.com/support/faq/1556/

BTW, who is your ISP?

Recommended Solution

3 Reply

Kevin_Z

2020-09-29 06:59:26 - last edited 2020-09-29 13:41:21

Posts: 17026

Helpful: 1627

Solutions: 1961

Stories: 17

Registered: 2018-12-24

Re:WAN doesn't work properly.-Solution

2020-09-29 06:59:26 - last edited 2020-09-29 13:41:21

@Weirdo420

Hi, as per your description, there is no internet on the WR940N, please connect your computer directly to your front-end modem and ensure the internet is working fine.

If that works, check and ensure the connection cable between the modem and WR940N is good, try with another cat5e or cat6 cable.

But if you still failed, please refer to the troubleshooting suggestions below to check your settings:
https://www.tp-link.com/support/faq/1556/

BTW, who is your ISP?

WAN doesn't work properly.

WAN doesn't work properly.

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