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Can't reset my tp-link re200 exender

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Can't reset my tp-link re200 exender

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Can't reset my tp-link re200 exender
Can't reset my tp-link re200 exender
2020-09-07 09:45:52 - last edited 2020-09-14 06:13:48
Model: RE200  
Hardware Version:
Firmware Version:

My RE200 extender stopped working after a powercut and I am trying to reset it. I have plugged it into an extension lead and only the power light is on, the SSIDs does not appear on the wifi connections list on my laptop or phone. I have tried pressing the reset button underneath but nothing changes. Is there anything else I can try or will it need replacing?

Thanks for any help.

 

Victoria

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1 Accepted Solution
Re:Can't reset my tp-link re200 exender-Solution
2020-09-11 07:14:04 - last edited 2020-09-14 06:13:48

@VJBurton 

Good day.

Thank you very much for your time and patience.

May I know where are you located and how long have you had the range extender?

If reset did not make any difference, I am afraid that you might need to contact the shop retail and ask for a warranty service.

Thank you very much.

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3 Reply
Re:Can't reset my tp-link re200 exender-Solution
2020-09-11 07:14:04 - last edited 2020-09-14 06:13:48

@VJBurton 

Good day.

Thank you very much for your time and patience.

May I know where are you located and how long have you had the range extender?

If reset did not make any difference, I am afraid that you might need to contact the shop retail and ask for a warranty service.

Thank you very much.

Recommended Solution
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#2
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Re:Can't reset my tp-link re200 exender
2020-09-11 11:38:51

@Solla-topee thanks for your reply. I am based in the UK, it was purchased 20 Aug 2018 so possibly out of warranty?

 

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#3
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Re:Can't reset my tp-link re200 exender
2020-09-14 06:13:27

@VJBurton 

Good day.

Not yet.

For RE200, we provider 3 three years warranty if customer still kept the original receipt.

https://www.tp-link.com/uk/support/replacement-warranty/

if you still kept the receipt, later the related support would get in touch with you and please check your email box.

Thank you very much.

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