Archer AX50 internet connectivity dropping
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Archer AX50 internet connectivity dropping
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I've just bought and installed a new AX50 (v1 with firmware updated to 1.0.9) and am finding that devices are simultaneously losing internet connectivity two or three times per day. I'm on 1Gbps max fibre connection with Devoli in New Zealand.
All router LED lights remain green
Modem connection remains up
All devices maintain connectivity with the router whether 2.4G, 5G or wired, but none of them can get internet connectivity
The router web interface shows that the internet connection between the router and ISP is up and functioning properly, and shows devices connected with valid IP addresses
Rebooting the router allows all devices to regain internet connectivity
Any suggestions on a fix for this, please?
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Hi
The current firmware version on this website is 200426 v1 , which does not work on the ring fence "white list" of connected items, which all drop connection.
The last version that works without too much problem is Jan 20 !
Where did you get your version of the firmware for AX50 Router ?
Regards
RP
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UPDATE: I've given up and returned the AX50. I'm now back on my basic ISP provided router, which doesn't give the Parental Controls that I found really useful on the AX50, but it does give me a consistent and reliable internet connection for all my devices without falling over every day!
If anyone does manage to get to the bottom of this issue, though, I'd be really interested to understand the fix.
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I have the same problem with Archer C7.
In general, TP-Link routers all seems have the same problems..
But, I can unplug and plug back the cable to the WAN port to recover.
Just wondering why TP-Link comes up with a recovery solution that disable/enable the WAN side and leave a log..
Probably, the engineering side is no longer actively support customer.
Arthur
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