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Hello!
I have a M5 Mesh system and I can’t connect my Sony Soundbar HT-ST5000 and Philips 32PFS6401/12 in my sons bedroom.
” Check SSID and password I’m for the wireless connection are right”.
Does anyone have the same problem, or perhaps even a solution to the problem?
Hi,
Can I have the error screenshot when you try to connect to the M5 wireless on your Sony Soundbar HT-ST5000 or Philips 32PFS6401/12? Do they support 2.4G only?
You may try to create a simple wireless network name and check whether it can be detected correctly:
https://www.tp-link.com/support/faq/1591/
If still cannot connect, try to disable fast roaming, setup QoS as standard, and clear all the high priority rules. You may also disable the anti-virus.
Try to disable 5GHz first and enable 2.4GHz only, or you can enable the guest network to give it a shot.
May it help and have a good day.
Hi,
Can I have the error screenshot when you try to connect to the M5 wireless on your Sony Soundbar HT-ST5000 or Philips 32PFS6401/12? Do they support 2.4G only?
You may try to create a simple wireless network name and check whether it can be detected correctly:
https://www.tp-link.com/support/faq/1591/
If still cannot connect, try to disable fast roaming, setup QoS as standard, and clear all the high priority rules. You may also disable the anti-virus.
Try to disable 5GHz first and enable 2.4GHz only, or you can enable the guest network to give it a shot.
May it help and have a good day.
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