@Kevin_Z 

Thanks For responding!

 

My network is now stable again without any changes on my end.  Here is the gist of it:

My ISP is Cox Communications.  Whenever there is any internet disruption in  my area, these things start happening (constant connecting/disconnecting) even after they say the internet disruption is fixed.  Then in a few days, my router gets stable again, and the problem goes away.  In response to your specific questions:

 

• I did optimize my router according to your suggestions per LaDell Erby.  Hopefully that will alleviate the problem next time.
• The internet LED on the AX11000 is always solid white when I have these problems so no bad indicators there.
• The Smart Connect enabled is off by default
• My ISP is Cox Communications. My ISP bandwidth is about 170 down and 12 up.

 

I wish I could figure out how the router kinda heals itself, or rather, what is happening with my ISP such that after a disruption. things do not go back to normal immediately?

 

btw, I panicked and bought another modem and router.  Was hoping to swap them in and out one at a time to see if that made a difference, but problem is gone now so I will never know.

 

 

Whoops! I spoke too soon, I am back in the same situation again, connections not stable, both ethernet and wifi! The things I changed per your suggestion did not work. So I guess I will swap out the new router and new modem when they arrive tomorrow. If I still have a problem, it's gotta be with my ISP, Cox Communications. Any suggestions or additional questions in the meamtime?

@PGdude 

 

How many devices are connected to the AX11000 network? Do you mean you have this disconnect issue even by connecting a computer directly to the AX1000 LAN while the Internet LED on it is always solid white?

 

If that is the case, I hope you could connect the computer directly to the Cox modem to check if you can get a stable connection. If yes, then you can connect the AX1000 back between the Cox modem and the same computer, and login to the web interface page to do the MAC clone. You can find it on the Advanced > Internet page.

 

While if the internet is also not stable when you are connected directly to the Cox modem, there might be an issue with the Cox line or the modem, you may test that with the newly purchased modem and router.

@Kevin_Z 

 

I have 8 Ethernet ports connected to devices (other routers with connections to roku/firetv via ethernet and 5 computers.  I have 2 ipads, 2 iphones and smart TVs connected via the wifi on all 3 bands: 2.4G, 5G, and 5G gaming.  And yes, I have connect/disconnect issues even with direct ethernet connection between router and computer, all the while the indicator is solid WHITE.

 

Today, Thursday, March 4, the connections are stable again.

 

When/if I get the problems again, I will test with new router, AX6000 and new modem, Motorola MG7700 24x8 Cable Modem Plus AC1900 Dual Band WiFi Gigabit Router with Power Boost, 1000 Mbps Maximum Docsis 3.0.  The thing I like about the new modem is that I can easily connect the modem to the computer without having to disconnect AX11000 connection to the modem since it has 4 ethernet ports.

 

Question:  Why do a MAC clone from the router.  What do you hope to gain by that?