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VR600 continuously loosing internet connectivity + wifi not accessible

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VR600 continuously loosing internet connectivity + wifi not accessible

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
VR600 continuously loosing internet connectivity + wifi not accessible
VR600 continuously loosing internet connectivity + wifi not accessible
2020-08-22 18:08:05 - last edited 2020-08-24 06:55:02
Model: Archer VR600  
Hardware Version:
Firmware Version:

In the last few weeks the router continuously loosing internet connectivity as well as the WiFi access isn't available

 the problem solved with turn off & on... but it can repeat few times a day

 what shall I do?

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#1
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3 Reply
Re:VR600 continuously loosing internet connectivity + wifi not accessible
2020-08-25 07:46:34

@erakauf 

Good day.

Thank you very much for your time and patience.

For your case, please help me check the following information：

  1. What is the hardware and firmware version about the Archer VR600?
  2. When you mentioned: Wi-Fi access isn't available, did you mean the Wi-Fi signal would disappear, or just not able to connect the Wi-Fi, any error message?
  3. Did both wireless connection and wired connection drop out frequently?
  4. Have you ever contacted the service provider to see if there is not unstable issue from their side?

Thank you!

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#2
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Re:VR600 continuously loosing internet connectivity + wifi not accessible
2020-08-25 08:57:17

@Sunshine 

thanks for reaching out

basically even when trying to connect via lan - failed to reach the admin view

I had a call with the service today and they decided to replace my router

 

have a great day!

Eran

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#3
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Re:VR600 continuously loosing internet connectivity + wifi not accessible
2020-08-30 02:49:01

@erakauf 

Thank you very much for your updated news.

Later if you need any further help, please feel free to update the post here.

Thank you very much.

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#4
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