missing 5.0 GHZ network option on installation set up of TL-WPA8630 KIT (AV1300 Powerline Edition)
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I was able to connect and pair the adapter and extender, but only a 2.4GHZ network is created, no 5.0GHZ network. I've tried restting and doing again, but the same result.
I still have a 5.0GHZ network to select from, but that is from my original modem/router, which is to weak a signal for much of my home. I've spent hours on TP-Link "chat" tech support, but they have not been helpful and there is no possibility of speaking to a tech via the phone. I'm very dissapointed with Tp-Link's product support!
Anyone know why I'm having this problem and how to resolve it?
Thank you.
Hi, Good day.
Thank you very much for your time and patience.
There is some advice for you.
- Reset the TL-WPA8630KIT and make sure the 2.4ghz and 5ghz lights all lit up;
- Download the power-line utility and log into the web interface on TL-WPA8630:https://static.tp-link.com/2018/201809/20180904/PowerLineUtility_Win_180816.zip ;
- Go to wireless and change the wireless channel on the 5ghz, such as channel 40 and channel width 20mhz for 5ghz;
Thank you very much!
Hi, Good day.
Thank you very much for your time and patience.
There is some advice for you.
- Reset the TL-WPA8630KIT and make sure the 2.4ghz and 5ghz lights all lit up;
- Download the power-line utility and log into the web interface on TL-WPA8630:https://static.tp-link.com/2018/201809/20180904/PowerLineUtility_Win_180816.zip ;
- Go to wireless and change the wireless channel on the 5ghz, such as channel 40 and channel width 20mhz for 5ghz;
Thank you very much!