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TX3000E vs Gigabyte B550 Gaming X

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TX3000E vs Gigabyte B550 Gaming X

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TX3000E vs Gigabyte B550 Gaming X
TX3000E vs Gigabyte B550 Gaming X
2020-08-18 15:06:23
Model: Archer TX3000E  
Hardware Version: V1
Firmware Version:

Hello!

 

I just finished upgrading my pc, I got a new Gigabyte B550 Gaming X motherboard.

I finished installing windows, and I tried to install drivers for my TX3000E (which I previously used on my old motherboard, and it worked just fine), but I realized my PC does not even recognize the device at all.

It is plugged into a PCI 1 slot (i also tried a PCI 2), yet nothing shows up in my device manager, and if I check PCI devices from my BIOS, it is also not showing up there.

I have already updated my BIOS to the latest version, and I cannot get the adapter to work. I really need internet connection, as I need to work.

 

Any help?

Thanks in advance!

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Re:TX3000E vs Gigabyte B550 Gaming X
2020-08-19 01:06:32 - last edited 2020-08-19 01:11:11

@Matukaa 

Good day.

Sorry for the delay.

We would like to forward your case to the senior engineers and please have a check of your message box.

At the same time, please help us check the system info on your computer, such as https://www.tp-link.com/support/faq/2722/

Thank you very much and have a good day.

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Re:TX3000E vs Gigabyte B550 Gaming X
2020-08-19 07:10:33

@Kathy_Z Hello!

 

Here is the screenshot for the system info: https://imgur.com/a/rw08nYu

 

Also, here are more pictures of my issue: https://imgur.com/a/0c0nBxR

As you can see here, the card doesn't show up in BIOS either, device manager has no unknown devices, and the card is plugged into the PCIEX1_3 slot. And yes, I have tried moving the card into different slots. I actually tried putting it into literally every slot except the X16. so i tried in PCIEX1_1, PCIEX1_2, PCIEX1_3 and PCIEX2 without any change.

My motherboard keeps ignoring the card

 

Thanks in advance!

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#3
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Re:TX3000E vs Gigabyte B550 Gaming X
2020-08-26 02:13:43 - last edited 2020-08-26 02:15:33

@Matukaa 

Good day.

Sorry for the delay.

For your case, we have already forwarded your senior engineers for further assistance, please have a check of your email box.

Thank you very much.

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Re:TX3000E vs Gigabyte B550 Gaming X
2020-12-18 17:40:12

@Matukaa 

Hi!

I have the same wifi adapter and same mobo. Have you been able to get it working? I have the exact same problem.

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Re:TX3000E vs Gigabyte B550 Gaming X
2020-12-30 07:27:34

@Teodor0620 

 

Do you mean you have the same situation as Matukaa? Have you referred to the suggestions in the below post?

https://community.tp-link.com/en/home/forum/topic/215446

 

What if you test this adapter on another computer? Will it work fine?

 

BTW, when did you purchase this adapter? Have it ever worked on this Gigabyte B550 Gaming X motherboard?

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