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Need to get a Details Regarding the Logs of WR841N v11

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Need to get a Details Regarding the Logs of WR841N v11

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Need to get a Details Regarding the Logs of WR841N v11
Need to get a Details Regarding the Logs of WR841N v11
2020-08-13 06:32:25 - last edited 2020-08-14 05:52:50
Model: TL-WR841N  
Hardware Version: V11
Firmware Version: 3.16.9 Build 160325 Rel.62500n

My Router Wifi is Connected to Most 6 Devices Wich of 2 Are Android Tv & Remaining Cell Phones When Connected to Tv I keep Getting this logs & Tv Keeps Buffering or Losing Connectivity. I don't know is the Router Issue or Tv I have Static Ip Configured. 

94 1st day 00:48:37 PPP INFO In pppd the httpd-id is 625, set link phase is 0xd
93 1st day 00:48:37 PPP INFO send_phase 2091 pppd_phase = 0xd, ipv6 = 0, ipv4 = 0^M
92 1st day 00:46:37 PPP INFO In pppd the httpd-id is 625, set link phase is 0xd
91 1st day 00:46:37 PPP INFO send_phase 2091 pppd_phase = 0xd, ipv6 = 0, ipv4 = 0^M
90 1st day 00:44:37 PPP INFO In pppd the httpd-id is 625, set link phase is 0xd
89 1st day 00:44:37 PPP INFO send_phase 2091 pppd_phase = 0xd, ipv6 = 0, ipv4 = 0^M
88 1st day 00:42:37 PPP INFO In pppd the httpd-id is 625, set link phase is 0xd
87 1st day 00:42:37 PPP INFO send_phase 2091 pppd_phase = 0xd, ipv6 = 0, ipv4 = 0^M
86 1st day 00:40:37 PPP INFO In pppd the httpd-id is 625, set link phase is 0xd
85 1st day 00:40:37 PPP INFO send_phase 2091 pppd_phase = 0xd, ipv6 = 0, ipv4 = 0^M
84 1st day 00:38:37 PPP INFO In pppd the httpd-id is 625, set link phase is 0xd
83 1st day 00:38:37 PPP INFO send_phase 2091 pppd_phase = 0xd, ipv6 = 0, ipv4 = 0^M
82 1st day 00:36:37 PPP INFO In pppd the httpd-id is 625, set link phase is 0xd
81 1st day 00:36:37 PPP INFO send_phase 2091 pppd_phase = 0xd, ipv6 = 0, ipv4 = 0^M
80 1st day 00:34:37 PPP INFO In pppd the httpd-id is 625, set link phase is 0xd
79 1st day 00:34:37 PPP INFO send_phase 2091 pppd_phase = 0xd, ipv6 = 0, ipv4 = 0^M
78 1st day 00:32:37 PPP INFO In pppd the httpd-id is 625, set link phase is 0xd
77 1st day 00:32:37 PPP INFO send_phase 2091 pppd_phase = 0xd, ipv6 = 0, ipv4 = 0^M
76 1st day 00:30:37 PPP INFO In pppd the httpd-id is 625, set link phase is 0xd
75 1st day 00:30:37 PPP INFO send_phase 2091 pppd_phase = 0xd, ipv6 = 0, ipv4 = 0^M
74 1st day 00:28:36 PPP INFO In pppd the httpd-id is 625, set link phase is 0xd
73 1st day 00:28:36 PPP INFO send_phase 2091 pppd_phase = 0xd, ipv6 = 0, ipv4 = 0^M
72 1st day 00:26:36 PPP INFO In pppd the httpd-id is 625, set link phase is 0xd
71 1st day 00:26:36 PPP INFO send_phase 2091 pppd_phase = 0xd, ipv6 = 0, ipv4 = 0^M
70 1st day 00:24:36 PPP INFO In pppd the httpd-id is 625, set link phase is 0xd
69 1st day 00:24:36 PPP INFO send_phase 2091 pppd_phase = 0xd, ipv6 = 0, ipv4 = 0^M
68 1st day 00:22:36 PPP INFO In pppd the httpd-id is 625, set link phase is 0xd
67 1st day 00:22:36 PPP INFO send_phase 2091 pppd_phase = 0xd, ipv6 = 0, ipv4 = 0^M
66 1st day 00:20:36 PPP INFO In pppd the httpd-id is 625, set link phase is 0xd
65 1st day 00:20:36 PPP INFO send_phase 2091 pppd_phase = 0xd, ipv6 = 0, ipv4 = 0^M
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Re:Need to get a Details Regarding the Logs of WR841N v11 -Solution
2020-08-14 05:52:43 - last edited 2020-08-14 05:52:50

@SagarZ 

 

Hello,

 

There is no much info or detail we can provide as per the log you provided.

 

As per the TV disconnecting or buffering issue, please help confirm below and we will check if there is any suggestion we can provide:

 

1. There are 6 devices connected to the WR841N's wireless and only the 2 smart TV encounters the disconnect issue, am I right? How far between the TV and the WR841N? How about the wireless signal on it?

2. Have you ever tried to change some wireless settings yet? Including wireless channel and channel width. For example, change the channel of 2.4GHz to 1, 6 or 11, channel width to 20Mhz, reboot the WR841N, and check the connection on the TV again.

3. When the TV is buffering, is the wireless on it still showing connected? How much bandwidth did you pay for your ISP? Is it possible to connect the TV to your ISP modem directly and confirm?

 

There is a guidance you can refer to narrow down the issue as well: 

https://community.tp-link.com/en/home/forum/topic/200588

 

Nice day. 

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Re:Need to get a Details Regarding the Logs of WR841N v11 -Solution
2020-08-14 05:52:43 - last edited 2020-08-14 05:52:50

@SagarZ 

 

Hello,

 

There is no much info or detail we can provide as per the log you provided.

 

As per the TV disconnecting or buffering issue, please help confirm below and we will check if there is any suggestion we can provide:

 

1. There are 6 devices connected to the WR841N's wireless and only the 2 smart TV encounters the disconnect issue, am I right? How far between the TV and the WR841N? How about the wireless signal on it?

2. Have you ever tried to change some wireless settings yet? Including wireless channel and channel width. For example, change the channel of 2.4GHz to 1, 6 or 11, channel width to 20Mhz, reboot the WR841N, and check the connection on the TV again.

3. When the TV is buffering, is the wireless on it still showing connected? How much bandwidth did you pay for your ISP? Is it possible to connect the TV to your ISP modem directly and confirm?

 

There is a guidance you can refer to narrow down the issue as well: 

https://community.tp-link.com/en/home/forum/topic/200588

 

Nice day. 

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Re:Need to get a Details Regarding the Logs of WR841N v11
2020-08-15 18:51:51

@Kevin_Z 

1. There are 6 devices connected to the WR841N's wireless and only the 2 smart TV encounters the disconnect issue, am I right? How far between the TV and the WR841N? How about the wireless signal on it?

The Tv is Right Above the routerand the Connectivity is Excellent It is on 2.5GHZ

2. Have you ever tried to change some wireless settings yet? Including wireless channel and channel width. For example, change the channel of 2.4GHz to 1, 6 or 11, channel width to 20Mhz, reboot the WR841N, and check the connection on the TV again.

Yes i Have tried Static Ip and Dhcp Both Even Worked With Mac Binding Didnt Help. I have Tries Channel Change From 6-11.

3. When the TV is buffering, is the wireless on it still showing connected? How much bandwidth did you pay for your ISP? Is it possible to connect the TV to your ISP modem directly and confirm?

Yes While the Tv Buffers it Still Shows Connected But the Internet Gets Disconnected and Nothing can be Browsed . I have a 10MBPS Bandwith With Google Capping When in i get upto 30-50MB For Google Related Products. 
Right Now I have been Connected to the Tv Via Lan and It still Keeps Giving This logs Which i Mentioned Earlier But the Buffering has Stopped.

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Re:Need to get a Details Regarding the Logs of WR841N v11
2020-08-18 06:01:28

@SagarZ 

 

Hello,

 

According to your description, it seems more like a wireless speed issue between the TV and the router, is it about 10Mbps when a device connected to the router by wireless? Can you please test what is the actual wireless speed by connecting only one laptop to the WR841N and leave all the other devices disconnected?

 

If it is the bandwidth issue, I'm afraid we cannot provide any further troubleshooting suggestions, as we all know that watching HD streams or videos requires high bandwidth and more traffic.

 

Sorry about that and hope you could understand.

 

 

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